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Post by jewels on Oct 15, 2016 16:32:10 GMT
I just got a new phone and a lot of the apps that I had purchased something in had a restore button to restore those purchases and this app does not have one… According to Apple if you paid to remove ads that is a purchase that can be restored by contacting the company… So I am asking How to restore my purchases to remove the ads. Thank you.
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Post by Pugwash1973 on Nov 13, 2016 0:32:49 GMT
I am having this same problem it is very anoying
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Post by Nothappy on Nov 13, 2016 18:57:47 GMT
I have paid to have the ads removed and yet the ads have not been removed.
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Post by Joanna on Nov 30, 2016 13:56:01 GMT
Me too.
But I've seen no response from the app owners... Happy enough to take money (& try to extract more from children no less, which I find deplorable in itself) but not to help those who they have taken money from.
I can't even leave a review now as Apple seem to think I don't have the app! Some help would be much appreciated.
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